Effective Date: July 31st, 2023
Welcome to Mercy Electric! We’re thrilled to have you as a valued customer. Before you start using our services, we kindly ask you to review and understand our Terms of Service (“Terms”) below. These Terms outline the rules and regulations governing your use of our website and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.
1. Services Offered
Mercy Electric provides professional electrician services for residential and commercial properties. Our services include electrical installations, repairs, maintenance, consultations, and related services. We strive to deliver top-notch services, adhering to the highest industry standards.
2. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information when requesting services.
- Follow safety instructions and guidelines provided by our electricians.
- Adhere to local laws, regulations, and codes related to electrical work.
- Treat our staff and property with respect and professionalism.
- Refrain from sharing inappropriate, offensive, or misleading content on our website.
3. Service Requests and Appointments
To request services, you can contact us through our website or other provided channels. We will schedule appointments based on availability and the nature of the requested service. While we strive to meet your preferred time, appointment slots may vary.
4. Pricing and Payments
Pricing for our services will be provided upon request or during consultation. We aim to offer transparent and competitive pricing. Payment terms and methods will be communicated during the booking process. All payments should be made as agreed upon before or after service delivery.
5. Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please provide us with at least [X hours/days] notice. Failure to do so may result in a cancellation fee.
6. Warranty and Satisfaction
We stand by the quality of our work. Repairs and installations performed by Mercy Electric are covered by a 30-Day warranty. If you are not satisfied with our services, please contact us within 30 days of service completion, and we will work to address your concerns.
7. Limitation of Liability
While we strive to provide accurate and reliable services, Mercy Electric shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or website.
8. Intellectual Property
All content on the Mercy Electric website, including text, images, logos, and other materials, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or use our content without our explicit permission.
10. Changes to Terms
Mercy Electric reserves the right to update or modify these Terms at any time. We will notify users of any significant changes. Continued use of our services after such changes implies acceptance of the updated Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law principles.
Thank you for choosing Mercy Electric for your electrical needs. If you have any questions or concerns about our Terms of Service, please contact us at firstname.lastname@example.org